Last updated: June 15, 2026
UpskillAI (“we,” “us,” “our”) is a business operated by Cyberclaw Technologies, based at 145, 1st Floor, Kanchan Nagar, Awadhpuri, Bhopal, Madhya Pradesh 462021, India.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit learn.upskillai.io, purchase a course, or otherwise interact with our platform.
By using this website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect the following types of information:
Information you provide directly: Your name, email address, phone number, and billing details when you register for an account, join our waitlist, or purchase a course.
Payment information: When you make a purchase, your payment is processed by Paytm Payment Gateway. We do not store your card, UPI, or banking details on our servers — these are handled entirely by Paytm in accordance with their own security and privacy practices.
Account information: We create and maintain your course account, including your name, email address and securely encrypted login credentials. We do not have access to your plaintext password.
Automatically collected information: When you browse our website, we collect data through Google Analytics (page views, time on site, device and browser type, approximate location) and Meta Pixel (to understand how you arrived at our site and to show you relevant ads on Facebook and Instagram if you don’t complete a purchase).
Course activity data: Once enrolled, we track your progress through course lessons (such as completion status) so you can pick up where you left off and so we can improve the course content.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process your course purchase and grant you access to enrolled content
- Send you transactional emails (order confirmations, password setup, course updates)
- Send you marketing emails about new courses, offers, and educational content where permitted by applicable law. You can unsubscribe at any time using the link included in our emails.
- Respond to support requests sent to support@upskillai.io
- Improve our website and course content based on usage patterns
- Show you relevant retargeting ads if you visit our site without completing a purchase
3. Third-Party Services We Use
Your information may be processed by the following third-party services, each governed by their own privacy policies:
- Paytm — payment processing
- Tutor LMS — course management and progress tracking (operates within our WordPress installation)
- Bunny Stream — securely hosts and delivers course videos and may process technical information (such as IP address and device information) necessary to stream content.
- Google Analytics — website traffic and behavior analysis
- Meta Pixel — ad retargeting on Facebook and Instagram
We do not sell your personal information to third parties.
4. Cookies
Our website uses cookies to keep you logged in, remember items in your cart, and support the analytics and advertising tools listed above (Google Analytics and Meta Pixel). You can disable cookies through your browser settings, though this may affect site functionality such as staying logged in or completing a purchase.
5. Data Retention
We retain your account and order information for as long as your account remains active, and as needed to comply with our legal and tax obligations under Indian law. You may request deletion of your account at any time by writing to support@upskillai.io, subject to our obligation to retain certain transaction records as required by law.
Upon a verified deletion request, we will delete or anonymize your personal information where legally permitted, while retaining records that we are required to keep for tax, accounting, fraud prevention, or legal compliance purposes.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data, subject to legal retention requirements
- Opt out of marketing emails at any time using the unsubscribe link in any email we send
- Withdraw consent for analytics and retargeting cookies through your browser settings
To exercise any of these rights, contact us at support@upskillai.io.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information, including secure server hosting and encrypted payment processing through Paytm. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our courses and services are intended for working professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. The updated Privacy Policy will be effective from the date it is published on this page.
10. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Bhopal, Madhya Pradesh.
Our services are operated from India. If you access the website from another country, you understand that your information may be processed and stored in India.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@upskillai.io Address: 145, 1st Floor, Kanchan Nagar, Awadhpuri, Bhopal, Madhya Pradesh 462021, India